Integrations

Connect Custory with the tools your team already uses so journey insights stay close to design, research, support, and delivery work.

Product management

Track issues and projects alongside customer journeys.

Track issues, bugs, and feature requests to understand customer pain points and development priorities in your journey maps.

Sync issues, initiatives, and project updates to maintain a clear view of product development progress and customer needs.

Docs and wikis to keep research close to your journeys.

Sync your notes, documentation, and databases to enrich your customer journey maps with detailed context and insights.

Import documents, spreadsheets, and presentations directly into your journey maps and keep research files within reach.

Usage data and billing signals for product insights.

Bring usage signals and behavioral events into journeys so friction shows up exactly where it happens.

Surface billing and subscription changes in customer journeys to keep revenue signals connected to product actions.

Team chat and community conversations.

Monitor team conversations, customer feedback, and support channels to capture real-time insights and user sentiment.

Connect community discussions, user feedback, and support threads to better understand user needs and reactions.

Source control and AI workflows.

Import repositories and sync PRs, issues, and release context directly inside your journey maps.

Expose Custory to AI tools via MCP so agents can read and update journeys as part of dev workflows.

Support conversations and feedback themes.

Connect customer conversations and support history to journey context for faster issue triage and product insight.

Design and whiteboard tools for visual collaboration.

Import design files, wireframes, and prototypes to visualize the complete customer experience across your product.

Connect your visual collaboration boards and brainstorming sessions to capture team insights and customer feedback.